No max time only a minimum. You cannot get your money back if you change your mind and choose not to attend an event. The customer service telephone number for Ticketmaster UK is 0333 321 3139. It is worth noting here that Kanter was swimming in underworld connectionswhich would become something of a leitmotif in the Ticketmaster taleand that he had just five years earlier been indicted on charges stemming from his co-ownership of a CIA-connected Bahamas tax shelter called Castle Bank whose clients included the Las Vegas bootlegger-turned-developer Moe Dalitz, Ohios famed mobster Morris Kleinman, and various Teamsters pension funds, along with Hugh Hefner and Bob Guccione. A millionaire by age 21, Sillerman was reported in 1980 to have interests in 34 different companies, including a stock brokerage and the largest industrial flooring provider in New Jersey. See Tickets Lizzo See the powerhouse singer live in concert! The app can also create a dispute letter that you can send directly to the Ticketmaster, requesting a refund. Under "Profile", select "My Tickets". Our technology integrates with ticketing providers like Ticketmaster, Paciolan, and Tickets.com -- so you are guaranteed to get verified tickets straight from the source. I try calling or chatting and get the instant message stating the event was cancelled and I should receive a refund within 30 days. Confirm you want to cancel the transfer by selecting Yes. Once youve requested to receive credit and weve verified your order is eligible for credit, well send you a credit code which you can use for eligible purchases, along with instructions for redeeming that credit. The line is busy 24/7. Nevermind the fact that we've have been waiting to see them in concert for so long, (I know my brother and I did at least), and now we have to hope they go on tour again, because the 28th is the last day they play in Canada, and I can't even buy tickets to that show.). Check your email to confirm and grant access. Taylor Swift would later say the Dixie Chicks blacklisting had terrified her as a young musician. The reason for this is that if there is no date set for rescheduling the event, the organizers cant guarantee that they will be able to make the event happen at all. If an event has been postponed, it means the Event Organizer is still working to determine whether the event will be rescheduled or canceled; in the meantime, your tickets (including any updates or add-ons, such as parking) are still valid and no further action is required. Any cancelled POs will be due back to Ticketmaster Resale. Literally the worst company in the world, do anything possible to avoid buying tickets from them. An investor in Pearl Jams alternative ticketing service ETM told newspapers he had been scheduled to present proprietary data substantiating Ticketmasters monopoly before DOJ investigators that week. You Can Do It With DoNotPay! Your ticket is returned to your account. You can expect an email from Ticketmaster as soon as the status of the event changes, so your tickets are valid until more info is available. We requested a refund during the month of June as allowed by Ticketmaster per an email received and it is still saying pending with no refund and now no tickets. And as you might expect, the saga begins long before Seattle invented grunge., TICKETMASTERS CONQUEST OF THE CONCERT BUSINESS dates back to 1981, when it came under the control of one Burton Kanter, a famous Chicago tax attorney whose celebrity clients ranged from the band Creedence Clearwater Revival to Chicagos Pritzker family, which had originally acquired the business with possible intentions of outfitting a New Orleans stadium it controlled with computerized ticketing systems. Contact us and someone from our team will get in touch. If you still dont see your confirmation, its possible that you may not have entered your email correctly during checkout. (###) ###-#### order no. Two things can happen here: the event gets canceled, or it gets rescheduled. named one of his holding companies RICO, Inc. suspected of being on Ticketmasters payroll, told Wall Street analysts on an investor roadshow, cutting off its concert tours from at least six amphitheaters, controlling stake in the radio giant formerly known as Clear Channel. We know the drill. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. By that point, Sillerman had begun to pivot into consolidating Ticketmasters concert promoter cartel, starting with Cellar Door in D.C., Magid in Philly, and (current Taylor Swift promoter) Messina in Houston. Trying to contact Ticketmaster for help to find a solution, not to mention my "automatic refund" still isn't in my account. Click 'Cancel Transfer' at the top left. As Mike Luba, one of the bands managers, would say in Ticket Masters, Were [Clear Channel] the bad guys, or was it Ticketmaster?, ITS DIFFICULT TO HYPERBOLIZE the cultural deadening that accompanied this lunatic frenzy of consolidation. The following post includes a French translation of the below letter published by Jared Smith, President of Ticketmaster, on April 17, 2020. Each day I tried to download the tickets unsuccessfully. However, you can now sell the ticket you no longer need directly from your Ticketmaster account. In 1986, Boston super-promoter Don Law, a founder of NACPA, signed an exclusive contract with Ticketmaster promising him between 25 and 50 cents per ticketsometimes more, depending on the venuein exchange for his undying loyalty. I called to ask for my money back after we purchased 12 tickets to see them perform & now their telling us that they won't refund our money! The Event Organizer may provide the option to request a credit for canceled, postponed, rescheduled, or moved events; if so, we will send you a notification, and you can submit a request for credit in your account. Please see Figuring Out Your Order Eligibility, below, and our Purchase Policy, for more information. Rosen succeeded by forming a network of exclusive alliances with a small business community that other ticket agents had ignored: rock concert promoters. Bill Clinton himself called Vedder to the White House to ask him for help with messaging around Cobains death, and the rock star in turn confided in the president that he was having trouble with a rapacious corporation named Ticketmaster, which appeared to be operating an illegal monopoly. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. Not everyone sold out happily. However, if you choose to not link your accounts, please login to each account separately to view your orders. Ticketmaster does not allow customers to cancel their listing for a variety of reasons. Fri Mar 10 9:30 PM . For the most up-to-date information regarding whether your order is eligible for a refund and/or credit, please sign into your online account, then select your event. Live Nation suddenly became a grand prize for monopolists who understood its capacity for dominance. Second, Ticketmaster is a secondary market ticket provider, meaning that they resell tickets that were originally purchased from primary ticket providers, such as venues or promoters. Choose "My Account, and then "Bookings" and the reservation number and cancel the reservation. Re-scheduled for Feb of 2022. TICKET TYPE. Sillerman built four chains of radio stations between 1993 and 1995, using loopholes to sidestep strict federal caps on radio station ownership. If you are unable to find your order, click the yellow Need Help? to submit your question. Ticketmaster also thrived by swallowing adversaries. If your credit card expires and you have to make a new one, you can still use it to receive a refund. When Pearl Jam began planning a $20-per-ticket tour in the summer of 1994, NACPA, the promoter trade group, faxed its members, counseling them not to play along with the tour, its proposed pricing structure, or any of the methods it might propose to sidestep Ticketmasters control. The rock concert business was a collection of regional fiefdoms run by aggressively turf-conscious hustlers. Due to Covid-19 event was cancelled and I was told I'd receive refund. All I keep getting back is a "robo" response telling me that the concert has been rescheduled and my tickets are good for the new date and they are not offering refunds! On your smartphone, open the FEVO email with your Mobile Wallet Pass ticket delivery details. From now on, we are processing your request and cancellation will take up to 14. du But while Swift herself has professed empathy for fans stymied in their quest to see her live, she has resisted publicly shaming the ticketing monopoly, as she has other foes. From then on, it was not entirely clear where one company ended and the other began. When cancelling your tickets, you will need to provide your ticket number, event name, and the date of the event. If the transfer has not been accepted by your recipient, you can cancel the transfer. @RockOverLondon. Upon the receipt of your order, an automatic process makes sure that your tickets are removed from sale, and then printed. I purchased tickets for the bandito tour (by Twenty One Pilots), for my brother and I as a gift. Bill Graham ran San Francisco, Larry Magid controlled Philly, the developer Don Law controlled Boston, a New Orleans boxing promoters son named Lou Messina dominated Houston, and Dave Lucass Sunshine Promotions ran Indiana. WTH. As the speed of music file transfers onto ever-tinier devices threatened to depose the entire industry, moguls jockeyed bitterly over their slices of a shrinking, shape-shifting pie. I bought a Drake Bell ticket February 2020. Moviefone later learned that the British company had conspired with Ticketmaster to sabotage the effort. I most deff change my mind about that. He spent more than $2 billion on acquisitions, including one of a startup co-founded by Michael Rapino, who is today the CEO of Live Nation. Please contact me and tell me what needs done. Using ticketmaster.ie on your Mobile Device Tap My Account at the top right of your home screen Tap on the order you want to see ticket (s) for For detailed information on our refund policies, please see our Purchase Policy. Virtually no pop star has even attempted to blow the whistle on the concert cartel in the years since Vedder tried, and failed. Contact us and someone will get in touch. Prepaid cards are not eligible for this presale. The trouble with this business model was that it required paying off Ticketmaster, which had by this point brokered exclusive contracts representing 63 percent of the concert seats in America, and 90 percent of 25 top markets with larger arenas. Kanye abruptly ended his show in Sacramento at the Golden One Center. If the Event Organizer changes the status of an event, we will send you a notification. Here are some rules on refunding Ticketmaster purchases: If an event has been postponed, it means it's still possible it will happen on a later date. the sheriff's department compiled a 14-page report urging authorities to cancel the concert, . But lack of antitrust enforcement aside, the most critical factor in ensuring Ticketmasters continued dominance over the concert industry was its relationship with Robert F.X. Open Menu Ticketmaster logo . After 24 hours of buying your tickets, theyre no longer refundable. That is a monopoly. The Swift nightmare, as FTC chair Lina Khan pointed out in December, ended up converting more Gen Zers into anti-monopolists overnight than anything I could have done., A taller order may be convincing stars and industry insiders to speak out against the leviathan that feeds them. An order is a closed cycle and can not be changed for tax and security reasons. Sillerman, who unified the decentralized concert promotion syndicate into a behemoth that would come to be called Live Nation. The "paperless" ticket meant I would have to send my credit card to my grandson and pray that it wouldn't get lost in the excitement of the event. The concert was scheduled for TONIGHT!!!! Ivan is the front man for FFDP and it will not be the same with out him. I think Ottawa was before Toronto). You can read more about the terms of purchase here. Is It Possible to Refund a Ticketmaster Ticket. Maureen Tkacik, No other contact has been made.no refundI am paying interest on the card I used to charge the tickets and the only balance is these tickets [plus interest]. Credits may not be applied to previously placed orders and may not be redeemed to purchase tickets for the same event as the tickets in your original purchase for which you accepted the credit. The decentralized concert promotion syndicate into a behemoth that would come to be called Nation! You no longer refundable you a notification of your order, an automatic process makes sure your! Order is a closed cycle and can not be changed for tax and reasons! World, do anything possible to avoid buying tickets from them of an event to not link accounts. You are unable to find your order, click the yellow need Help have to make a new,... You may not have entered your email correctly during checkout dont see your confirmation, its possible that you not! Rock concert business was a collection of regional fiefdoms run by aggressively turf-conscious hustlers, unified... Stating the event was cancelled and I should receive a refund within 30.... Dont see your confirmation, its possible that you may not have entered email! The instant message stating the event gets canceled, or it gets rescheduled more. 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