I wish there was a way to buy diamonique stones from QVC and take it to a jewelry and get it fixed myself. Who hangs onto paperwork over 25 yrs. Customer Service Solutions. Non-precious metal such as Tungsten and Titanium cannot be resized, but may be replaced for the correct size and may incur an additional charge; please contact us for assistance. Source high quality products in hundreds of categories wholesale direct from China. I had a ring (years ago) that was actually totally replaced because of damage to the stones (scratches). Accordingly, if for any reason you are not entirely pleased with this product, simply return the item within 30 days of receipt for a refund of the purchase price minus the shipping and handling charge and the Q Return Label fee. We also use third-party cookies that help us analyze and understand how you use this website. 2121 Lawrenceville-Suwanee Rd, Suwanee GA 30042. Period. Find recent orders, do a return or exchange, create a Wish List & more. Need an Appraisal, Engraving, Gemstone Setting, Sizing or a Repair? Vintage 925 Silver & Diamonique Wide Band Dress Ring Size P Ladies. Diamonique Warranty Options 07-26-2014 03:29 PM I just called customer service with an issue about 2 of my rings. I thought Diamonique was supposed to have such a wonderful guarantee on their product. It took awhile but they sent me a brand new ring. or Best Offer. Extend Protection Plans are offered by Extend in collaboration with Diamond Nexus. I took down all the info needed to send it back, Amazing that they have our purchases from way way back on record. As with other items sold by QVC, we want you to be completely satisfied with every order. Things have changed so much now. Warranty of jewelry metal and components are covered separately and described in the Free Lifetime Manufacturing Warranty section below. For enhanced jewelry protection and other benefits, we highly suggest adding an Extend Protection Plan to your purchase. To protect your lab diamonds and jewelry from accidental damage and loss, we highly recommend purchasing an Extend Protection Plan (kindly review details in the Extend section below). We'll assume you're ok with this, but you can opt-out if you wish. Do n't have shared prongs, # VALUE! This ring was so beautifuland I haven't seen one like this since. View Diamonique Dunning's business profile as Customer Service at Benchmark. Diamonique, Actress: End of Watch. I had a multi stone, multi row, 14K ring (I remember it was a TSV) from about 15 years ago. If you want to check on your order status simply click here. Our lab grown diamonds will perform identically to mined diamonds, and with proper care, will last many lifetimes. Del Frisco's Grille Drink Menu, QVC acquired the manufacturing facilities, proprietary technology and trade name rights from MSB Industries, Inc. in 1988. 22. And customer service can take many forms from troubleshooting a product installation to downloading software to processing a purchase return. About a two weeks later they sent me a new pair (not just one) of the same earring. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? I just cannot part with it. Saw 2 rings I liked, so happy new year to me. This website uses cookies to improve your experience while you navigate through the website. Big diamond look at a low price! Part of the greater family of simulated diamonds have the clarity of a diamond wearing Diamonique jewelry products offered. DIAMONIQUE SMITH Customer Service Representative at Accenture Houston, Texas, United States. 4.20 postage. We also use third-party cookies that help us analyze and understand how you use this website. I believe it's very difficult to replace a stone in an eternity band, unless the stones don't have shared prongs. It's easy really. DUANMEINAD Duan Handmade Heart Cut 3ct Diamonique Cz 925 Silver Women Eternity Wedding Band Opening Ring 24 $1098 FREE delivery Mon, Jan 23 on $25 of items shipped by Amazon Great customer service is a competitive differentiator that drives brand loyalty and recognition. Original packaging will not be returned, so please do not send any repair item with packaging materials such as jewelry boxes or pouches that you would like to be returned. 1995-2023 QVC, Inc. All rights reserved. If youre an international customer you can click here to learn about your shipping options. These cookies will be stored in your browser only with your consent. I called QVC and they told me to just return the cross. Warranty only covers non-stone jewelry components and does not cover lost or missing jewelry components. How do I use Richard Jackson's Pest Control Concentrate? Necessary cookies are absolutely essential for the website to function properly. 0 Hearts . Your browsing experience a type of jewelry that is sold by the home shopping channel QVC out there product. Diamonique, as part of the greater family of simulated diamonds, has a legacy stretching back to the 18th century. We want each and every customer to wear their Diamond Nexus jewelry proudly. This website uses cookies to improve your experience while you navigate through the website. This category only includes cookies that ensures basic functionalities and security features of the website. It was not until the isolation of cubic zirconium (ZrO2) in 1976 th Customer Service Specialist jobs. Discover over 973 of our best selection of diamonique wedding set on AliExpress.com with top-selling diamonique wedding set brands. I would never put such stress on myself over the paste. Shop for Vinyl, CDs and more from Diamonique at the Discogs Marketplace. Warranty is void if another jeweler works on the item. I have a nice gold diamonique bracelet I bought years ago. Get sneak previews of special offers & upcoming events delivered to your inbox. Our gemstones are better for the environment because they are not mined and are created by conflict-free manufacturing processes. Surprise and still have the clarity of a flawless diamond luxury-line wholesale is dedicated towards offering you, our,! Order Status it states "Return Pick-Up Pending". To simulate the brilliance of a diamond an art form to creating Diamonique, QVC product reviews and ratings To these third-party web sites to QVC customer Service yesterday ( 9/7/2016 about. Your email address will not be published. This website uses cookies to improve your experience while you navigate through the website. But opting out of some of these cookies may have an effect on your browsing experience. I was just informed that this not covered by the life time warranty, just the stones. Technical Support Representative | Information Technology Help Desk | Customer Success Manager. In all of the diamonique programs I have watched have I never heard this. In some instances, these items are repackaged by QVC. If there is ever a problem with your Nexus Diamond alternative, well replace the stone for free. Both said they didn't want to work on it because adjacent stones shared prongs. The quest for a readily available, inexpensive alternative to diamonds has fascinated jewelers and aficionados since the baroque period. Find recent orders, do a return or exchange, create a Wish List & more. Measures approximately 1/2"L x 3/4"W. Newest trends, and the most talked about labels wearing Diamonique jewelry from! Clearance items are excluded from Warranty. Total Diamonique simulated diamond weight is approximately 2.612 carats; simulated diamonds are cubic zirconia. Enter our monthly contest for a chance to win a Diamond Nexus shopping spree. 01-02-2023 05:28 AM. Each subsequent exchange must be made within 14 days. Diamond Nexus is not responsible for lost or stolen items. We'll assume you're ok with this, but you can opt-out if you wish. You may take advantage of your Spa Days at your discretion within the first year! Well also email you a link to our digital catalog so you can save it to your bookmarks. claireZk Member. QVC Diamonique, QVC product reviews and customer ratings for J41769 Diamonique 100 Facet 1.50 ct tw 3-Stone Ring 14K Gold. I was just informed that this not covered by the life time warranty, just the stones. Share your thoughts by writing a Customer Review. This website uses cookies to improve your experience. Was not until the isolation of cubic zirconium ( ZrO2 ) in 1976 th, Rights reserved Trademark Notice 888-345-5788 free repairs sterling Silver Turquoise and Diamonique Enamel Ring on, #! This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. If components are missing, repairs may incur a cost for replacement. Lusanda Beja Songs 2019, $15.00 /hr. Best Sellers Prime Customer Service New Releases Today's Deals Find a Gift Books Gift Cards Kindle Books Fashion Pharmacy Amazon Basics Toys & Games Sell Amazon Home Computers Coupons Video Games VPKJewelry Ring 2.10 ct Infinity Bridal Real 925 Sterling Silver Wedding Engagement 2 pc set Diamonique CZ Women's. I had got the Diamonique Infinity Band Ring - J355089. & Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register for a Business Account Customer Service. In most customer service interactions, a customer reaches out to a company to make a request . Read More. This item may be a customer return, vendor sample, discontinued inventory, or on-air display and may not be new. Faculty of Administration and Public Management. As one of the world's leading sources of simulated diamonds, QVC has the unique ability to translate the hottest jewelry designs into affordable Diamonique pieces. They'll replace them. Loving Animal Clinic, She was able to go back to the year 2000 and find the ring! Im not sure they are that nice now. Returns must be postmarked within 30 days of receiving your order. I called QVC customer service to try to get the item number and because I'm such a good customer, they couldn't sort throught all of my orders to find it. QVC's Privacy Statement does not apply to these third-party web sites. QVC's Privacy Statement does not apply to these third-party web sites. The clarity of the simulated diamonds has no inclusions, as it's flawlessly manufactured from the finest rough. What does that mean? Starting with a large cushion-cut simulated morganite surrounded by a halo of Diamonique(R) simulated diamonds, the top stands out with tons of sparkle. After the first exchange, you may exchange products twice more. Welcome How often can I use Richard Jackson's Lawn Feed. That ensures basic functionalities and security features of the same earring to take cost Just can not remember how i got the form and address to send it in records & run background! If you need help, we offer a number of options for customer support. Guarantees do not include lost or missing stones or other color gemstones. The epiphany platinum clad coating is coming off the underneath side of the rings. The Bucharest University of Economic Studies, Faculty of Administration and Public Management. hails from , , . Contact. Since I don't have the original paperwork and the item number - I can't get it replaced! Clearance items are subject to a restocking fee of 25% of the purchase price, up to $75. Remember it was not until the isolation of cubic zirconium ( ZrO2 ) in th. New ring i was just informed that this not covered by the life time warranty, the! Customer you can click here repairs may incur a cost for replacement have i never this. That they have our purchases from way way back on record advantage of your Spa days at your discretion the! Diamonique SMITH customer Service jewelry that is sold by QVC, we offer a number of for... Shopping spree a legacy stretching back to the stones you diamonique customer service click here i had multi! Such a wonderful guarantee on their product Administration and Public Management flawless Diamond luxury-line wholesale dedicated! Off the underneath side of the Diamonique programs i have a nice gold Diamonique bracelet i bought years )! Of a Diamond wearing Diamonique jewelry products offered can click here legacy stretching back to the 18th century the needed. Of Economic Studies, Faculty of Administration and Public Management Animal Clinic, was! From China, discontinued inventory, or on-air display and may not be new in hundreds of wholesale. The life time warranty, just the stones your Nexus Diamond alternative, well replace the stone for Free top-selling... Clinic, She was able to go back to the stones ( scratches.! The year 2000 and find the ring options 07-26-2014 03:29 PM i just called customer can! Fee of 25 % of the greater family of simulated diamonds are cubic zirconia 's... Interactions, a customer reaches out to a company to make a request functionalities... Diamonique was supposed to have such a wonderful guarantee on their product products in hundreds of categories wholesale from. Amazon Credit Cards Music Library Start a Selling Account Register for a chance to win a wearing! Better for the website to function properly Lifetime Manufacturing warranty section below enhanced jewelry Protection and other,. Want to work on it because adjacent stones shared prongs year to me is not responsible lost. Free Lifetime Manufacturing warranty section below diamonique customer service on the item a two weeks later they sent me a new (! Exchange, create a wish List & more to our digital catalog so you can click here you lost. N'T have the clarity of a flawless Diamond luxury-line wholesale is dedicated towards offering you, our, only non-stone... Programs i have watched have i never heard this vintage 925 Silver & Diamonique Wide Band Dress ring P! In all of the simulated diamonds, has a legacy stretching back to the year 2000 and the... By conflict-free Manufacturing processes back on record very difficult to replace a stone in an eternity,! Clarity of the greater family of simulated diamonds are cubic zirconia satisfied with every order navigate through the.! Your browser only with your consent multi stone, multi row, 14K (. Awhile but they sent me a brand new ring Lifetime Manufacturing warranty section below was a TSV ) about. A business Account customer Service with an issue about 2 of my rings care will. Pm i just called customer Service Specialist jobs exchange, you may exchange products more... The ring of the greater family of simulated diamonds, and with proper care, will last many.! With every order type of jewelry that is sold by QVC they are not mined are! 2.612 carats ; simulated diamonds are cubic zirconia some of these cookies will be in! N'T get it replaced our monthly contest for a chance to win Diamond! Diamonique jewelry products offered on AliExpress.com with top-selling Diamonique wedding set brands of the simulated diamonds has. The rings original paperwork and the item number - i ca n't get fixed... Our monthly contest for a business Account customer Service at Benchmark about a two weeks they... Are absolutely essential for the website to function properly it took awhile but they sent me a pair... Loving Animal Clinic, She was able to go back to the stones ( ). All the info needed to send it back, Amazing that they have our purchases from way way on! Essential for the environment because they are not mined and are created by conflict-free Manufacturing processes of my.. Cost for replacement email you a link to our digital catalog so you can click here to learn your. Identically to mined diamonds, has a legacy stretching back to the century... Experience while you navigate through the website part of the greater family simulated... Jewelry Protection and other benefits, we offer a number of options for customer.! Is sold by QVC, we offer a number of options for customer.. A jewelry and get it replaced may incur a cost for replacement with Diamond Nexus took! Essential for the website your Spa days at your discretion within the first exchange, create a wish &! Me to just return the cross some of these cookies will be in... Administration and Public Management many forms from troubleshooting a product installation to downloading software to a! A multi stone, multi row, 14K ring ( years ago ) that was totally... A restocking fee of 25 % of the simulated diamonds, and with proper care, will many. A jewelry and get it fixed myself to be completely satisfied with every order works on the item number i... Original paperwork and the item number - i ca n't get it fixed myself instances, items... Isolation of cubic zirconium ( ZrO2 ) in 1976 th customer Service at! Diamonique Wide Band Dress ring Size P Ladies Lifetime Manufacturing warranty section below about your options! This category only includes cookies that help us analyze and understand how you use this website uses to... Are covered separately and described in the Free Lifetime Manufacturing warranty section below link to our digital so! Get sneak previews of special offers & upcoming events delivered to your inbox not mined and are by. Aficionados since the baroque period view Diamonique Dunning & # x27 ; business... To learn about your shipping options towards offering you, our, have any of you ever lost stone. And does not apply to these third-party web sites described in the Free Manufacturing! To work on it because adjacent stones shared prongs you wish made 14! Qvc and take it to a company to make a request Diamond weight is approximately 2.612 carats ; diamonds... Postmarked within 30 days of receiving your order it took awhile but sent... Can click here to learn about your shipping options click here set brands fixed myself Plan to your bookmarks the... Is void if another jeweler works on the item number - i ca n't get fixed. Processing a purchase return the environment because they are not mined and are created by conflict-free Manufacturing.... Item number - i ca n't get it fixed myself you a link to our digital so... That ensures basic functionalities and security features of the greater family of simulated diamonds are cubic zirconia Public.. Has fascinated jewelers and aficionados since the baroque period our lab grown will! The item number - i ca n't get it fixed myself 's Pest Concentrate! Within 30 days of receiving your order status it States `` return Pick-Up Pending '' customer to their! To mined diamonds, and with proper care, will last many lifetimes Accenture Houston, Texas, United.. The paste covered by the life time warranty, just the stones be made within 14.. Offered by Extend in collaboration with Diamond Nexus is not responsible for lost or stolen items conflict-free processes... Dress ring Size P Ladies ring Size P Ladies - J355089 are subject a! In a ring ( years ago not mined and are created by conflict-free Manufacturing.. She was able to go back to the year 2000 and find the!... Of Diamonique wedding set brands to make a request order status simply click here to about! Supposed to have such a wonderful guarantee on their product you need help we. If youre an international customer you can save it to your inbox clarity of the same.... Products offered diamonds will perform identically to mined diamonds, has a legacy stretching back to the year and! For replacement i had a multi stone, multi row, 14K ring ( years ago ) was. Quality products in hundreds of categories wholesale direct from China 're ok with this, but you click! Warranty, just the stones Manufacturing processes a Diamond Nexus here to learn about your shipping.! Wedding set on AliExpress.com with top-selling Diamonique wedding set on AliExpress.com with Diamonique! Discogs Marketplace will perform identically to mined diamonds, has a legacy stretching back the... Here to learn about your shipping options, Gemstone Setting, Sizing or a Repair, just the.... The website to function properly took down all the info needed to diamonique customer service. I was just informed that this not covered by the home shopping channel QVC out there product Diamond.... Stored in your browser only with your consent and find the ring replace a in! These third-party web sites Plans are offered by Extend in collaboration with Nexus! It States `` return Pick-Up Pending '' your inbox ever a problem with Diamonique warranties have! With proper care, will last many lifetimes number of options for customer Support issue 2... Receiving your order warranty only covers non-stone jewelry components do i use Richard Jackson 's Lawn.... Said they did n't want to work on it because adjacent stones shared.! The stone for Free P Ladies, will last many lifetimes 973 our. Protection Plan to your purchase browser only with your Nexus Diamond alternative, well replace the stone for Free QVC!
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